FAQ

Frequently Asked Questions

Q: Who is Gigi?

A: Our cafe is named for the first letters of the food cart where it all started; The Gaufre Gourmet.

 

Q: Do you take reservations?

A: No, we operate our dining room on a first come, first serve basis. You are welcome to send a person ahead to sign in, but we do not seat large parties until all guests have arrived. If you are planning to have a large party, feel free to call ahead and we’ll try our best to accommodate you in a timely manner.

 

Q: Is Gigi’s tipless?

A: Yes! It is true that our staff is not tipped. Instead, there is a 20% surcharge added to each dine-in order and a 10% surcharge for all carry-out. The surcharge is used entirely for staff benefit.

 

Q: Why charge a 20% surcharge instead of just raising menu prices?

A: The 20% surcharge could be considered a price increase, but we feel our patrons have a right to know how our company uses the money they spend here. We want to our customers to feel good knowing that our staff is treated well, and, through their patronage, we are able to provide a higher standard of living for our employees.

 

Q: How does your staff make a living without tips?

A: We love our employees! We ensure that all staff, both front of house and back, is paid a living wage, is covered by health, dental, and vision insurance, has a full week of paid vacation every year, and can become a part of our profit incentive plan!

 

Q: Do you cater?

A: Yes! We offer drop-off or pick-up catering for your next office meeting and onsite catering for larger events. Feel free to send us a message on our catering page for more information and pricing.

 

Q: Who makes your coffee?

A: Our coffee is a specialty blend made by St. John’s Roasters. If you want to enjoy our coffee at home, we are happy to sell you a bag of beans!

 

Q: What is a liege waffle?

A: A liege waffle is a dense, chewy Belgian waffle created for the prince of Liege in the 17th century. The dough is eggy and buttery, much like a cinnamon roll. We knead in big chunks of pearl sugar before pressing it in our hefty cast iron waffler. Some of the sugar caramelizes on the outside and some stays crunchy on the inside. There’s no need for butter or syrup for this waffle, as it is sweet and buttery all on it’s own!

 

Q: What is a Brussels Waffle?

A: Brussels waffle is the light, thick waffle we know in American as a “Belgian Waffle.” In reality, there are many “Belgian Waffles,” all named for the city where they were created. Our Brussels waffle is crispy and delicious with butter and real maple syrup! Ours is made with our house gluten-free flour mix, but they are so yummy, you would never know that they’re gluten-free!

 

Q: What is scrapple?

A: This Pennsylvania treat is a 100 year old family recipe made from ground pork combined with perfectly spiced polenta. It is formed into a loaf, then sliced and fried for a delicious breakfast meat dish.

 

Q:What is a lardon?

A: The fancy french name for the most delicious form of bacon ever! We cut thick chunks of slab bacon and then bake them in a sweet / spicy maple glaze.

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